To better serve you, we generate a pre-filled Return Material Authorizations (RMA) for all returned items. Please contact us at 301-588-2043, Monday - Friday 8:00 A.M. - 6:30 P.M. USA USA Eastern Time) . You may also email us at: firstname.lastname@example.org to receive a RMA from our Returns Department. Please include your Name, Order Number, Daytime Phone, and let us know how we can help you. Your RMA instructions will be sent to the email address provided with your order.
Blount Jewels reserves the right to limit order quantities. Any orders returned without a visible RMA (Return Materials Authorization) number will be refused and not processed. For this reason, it is extremely important that the RMA number is on the outside of the shipping package so that it is clearly visible when it is delivered.
Any modified or altered jewelry or watch will lose the warranty. We are happy to do custom designs; however any custom made design is non-cancellable, non-returnable, and non-refundable. If the size on a custom order does not fit, we will gladly size the ring. Credits will be made in the same form as the original purchase.
If the item(s) you ordered does not fit your finger size, you can return it within 14 days from the original date of shipping to be sized or exchanged for the proper size. Just specify your correct finger size when requesting for a return authorization number (RMA). Rings that have been engraved or textured can also be re-sized. Please note: combination metal rings and some handmade bands cannot be resized and must be remanufactured.
We reserve the right to hold and/or not process any order containing information that is incomplete, incorrect, and suspicious, cannot be verified or is fraudulent.
Please do not write jewelry, diamonds, or any other identifiable luxury item "word" on the package to protect against possible theft during transportation. When you return your purchases back, you must insure them for the full value. If using U.S. mail, we would advise you to ship it in a box rather than a mailing envelope of any kind. We are not responsible for return shipping losses or damages.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
By visiting our site, you agree that the laws of the state of Maryland, without regard to principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between us.
Any dispute relating in any way to your visit to our site or to products or services sold or distributed by us in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in Silver Spring, Maryland, and you consent to exclusive jurisdiction and venue in such courts. Each buyer waives the right to Paypal Disputes and Resolutions and agrees to adjudication in state or federal court in Maryland or Georgia.
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All prices are in USD